The function of this policy is to inform you of the personal data we collect from you when you use our website.

Topics covered in this policy include:

• What data do we collect?
• How do we collect your data?
• How will we use your data?
• Marketing
• What are your data protection rights?
• Privacy policies of other websites
• Changes to our privacy policy
• How to contact us
• How to contact the appropriate authorities

What data do we collect?

Logistics Training Services LTD collects the following data:

• Personal identification information (Name, email address, phone number)

How do we collect your data?

Most of the data collected by Logistics Training Services LTD is provided by you. We collect and process data when you:

• Voluntarily complete a request a call back form
• Voluntarily complete a survey or provide feedback on any of our message boards or via email
• Sign up to our newsletter
• Use or view our website via your browser cookies (See our cookies policy for further information)

How will we use your data?

Our company collects your data so that we can:

• Process your request and respond to all enquiries and follow up contact (includes email, phone calls and text messages)
• Email you with special offers on our products and services
• Send weekly newsletters

If you agree and you book any training with us, your data will be shared with the following companies subject to the course you undertake:

• RTITB – Forklift Training, Manual Handling in Transport, Warehousing & Logistics, Safety in Slinging & Signalling (Rigging & Banksman), Managing & Supervising Material Handling Equipment Operators.
• NORS – Forklift Training, Manual Handling in Transport, Warehousing & Logistics, Safety in Slinging & Signalling (Rigging & Banksman), Managing & Supervising Material Handling Equipment Operators.
• The CPC Link – Driver CPC Training
• Driver & Vehicle Standards Agency – Driver CPC Training, LGV/HGV Training
• Your employer – this will only be required if any training is paid for and undertaking at a workplace or at your personal request if you are a private customer

How do we store your data?

Our company securely stores your data at: 8 Jasmine Avenue, Beighton, Sheffield S20 1FS. We use highly encrypted PC systems using passwords, two-factor authentication and fingerprint/face recognition. Our internet service is also WPA2 protected.

Logistics Training Services LTD will keep your personal identification information for up to 10 years. Once this time period has expired, we will delete your data securely from our computer systems.

Marketing

Logistics Training Services LTD would like to send you information about products and services of ours that we think you might like. If you have agreed to receive marketing, you may always opt out at a later date. You have the right to stop Logistics Training Services LTD from contacting you for marketing purposes at any time. If you no longer wish to be contacted for marketing purposes, please click here.

What are your data protection rights?

Logistics Training Services LTD would like to ensure you are completely aware of all your data protection rights. Every user is entitled to the following:

The right to access: You have the right to request for copies of your personal data from Logistics Training Services LTD. We may charge you a small fee for this service.

The right to rectification: You have the right to request that Logistics Training Services LTD correct any information you believe to be inaccurate. You also have the right to request that we complete information which you believe is incomplete.

The right to restrict processing: You have the right to request that Logistics Training Services LTD restrict the processing of your personal data, under certain conditions.

The right to erasure: You have the right to request that we erase all your personal data, under certain conditions.

The right to object to processing: You have the right to object to our company’s processing of your personal data, under certain conditions.

The right to data portability: You have the right to request that Logistics Training Services LTD transfer the data we have collected to another organisation, or directly to you, under certain conditions.

All information is collected, recorded and stored in accordance with current Data Protection laws. If you have any questions in relation to how we collect your personal data, where it is stored and what we do with the information, you can contact us to discuss this further on the below information. Any questions on data protection/GDPR should be referred to either Alyson Madeley-Davis (Managing Director) or Rebecca Wheatley (Office Manager).

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us using one of the options below.

Call us at: 0114 251 4444

Email us on: info@LTS-FLT.co.uk

Write to us at: 8 Jasmine Avenue, Beighton, Sheffield S20 1FS

Privacy policies of other websites

Logistics Training Services LTD website has links to other websites. Our privacy policy applies only to our website therefore if you are to click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Logistics Training Services LTD keeps its privacy policy under regular review and places any updates on this webpage. This privacy policy was last updated on 16^th September 2021.

How to contact us

If you have any questions about our company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Call us at: 0114 251 4444

Email us on: info@LTS-FLT.co.uk

Write to us at: 8 Jasmine Avenue, Beighton, Sheffield S20 1FS

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Logistics Training Services LTD has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.

Telephone: 0303 123 1113

Address: Information Commissioner’s Office

Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF